Importance of a Well Maintained Plumbing System amid a Health Emergency

Importance of a Well Maintained Plumbing System

Australia is in the middle of a health emergency. Government authorities around the world are trying to curb the global COVID-19 pandemic by focusing on testing, isolation, social distancing protocols, and finding a vaccine.

A critical aspect of public health that people often ignore is plumbing.

How Plumbing Affects Your Health

How Plumbing Affects Your Health

Centuries ago, outbreaks of dysentery, cholera, typhoid, and other water-borne diseases were common due to poor plumbing design and lack of clean water. Millions of people died from these diseases. Thanks to technological improvements in plumbing, sanitation, and waste management, however, these public health threats are almost non-existent today, especially in developed countries like Australia.

But this does not mean that water contamination cannot happen in modern cities. Here are four ways you can get sick from bad plumbing.

1. Cross-connection

Wastewater can contaminate your clean water supply with bacteria when there is backpressure or back-siphoning. Backpressure occurs when the downstream pressure is greater than the supply pressure, and contaminated downstream water is forced back up to your clean water supply.

Cross-connection may also occur when there is a drop in water pressure. When your water main breaks or a fire hydrant is in use, the water pressure drops and creates a vacuum. This vacuum can suck contaminants into your pipes.

Although cross-connection is not common, it is still possible, especially if you have older sinks and tubs. Dirty water from toilets, garden hoses, and swimming pools can contaminate your bidets, dishwashers, and even washing machines.

 Mould from unfixed leaks

2. Mould from unfixed leaks

Mould thrives in moist organic material. It grows in roofs, basements, bathrooms, kitchens, clogged gutters, and other areas where leaks are prevalent. They can cause a variety of health problems that range from a simple runny nose and headache to more serious issues such as asthma attacks, sinus infection, and other respiratory problems.

3. Improper plumbing installation and negligence

There could be defective valves, air gaps, vacuum breakers, and other components in your home plumbing system that could lead to cross-contamination, back siphonage, and wastewater backup. Be sure to hire only certified licensed plumbers in Newcastle to prevent these issues.

High water acidity

4. High water acidity

Water with a low pH is acidic and can corrode plumbing fixtures that are made of copper, lead, or zinc. It can also cause laundry staining, a metallic or sour taste in drinking water, or blue-green stains in tubs, sinks, and drains.

Acidic water can damage your pipes, lines, and taps. Over time, it can also lead to serious health issues such as liver or kidney damage, gastrointestinal disorders, and increased risk of Type-1 diabetes.

5. Lead pipes

While lead has long been used in plumbing, recent studies have proven that it can be toxic to humans. Ask your plumber to check your pipes, fittings, and fixtures to make sure that lead is not seeping into your drinking water.

COVID-19 and Your Plumbing System

COVID-19 and Your Plumbing System

Safety should always be a priority – now more than ever because of the coronavirus pandemic. While Australia has done reasonably well in containing the virus, as compared to the US or the UK, we should still be extra cautious with our day-to-day activities.

Here at Green Planet Plumbing, we’ve been monitoring the COVID-19 situation through daily updates from the health department. For plumbing professionals like us, watching supermarket shelves being wiped out of toilet paper is a concerning development. We might have to deal with an overwhelming number of sewer blockages resulting from consumers who can’t get toilet paper using unsuitable alternatives and flushing those  down their toilets.

As we deal with the shortage on toilet paper, we cannot stress enough the importance of not flushing certain products which can cause major damage to your plumbing system. These products include:

  • Wet wipes
  • Tissue paper
  • Paper towels
  • Cleaning cloths
  • Sanitary products

These items do not dissolve in water the way toilet paper does. In fact, they actually absorb water which makes them expand once they are flushed. That’s terrible not only for your pipes but for our environment as well.

Dos and Don'ts to Prevent Plumbing Emergencies

Dos and Don’ts to Prevent Plumbing Emergencies

Plumbers provide an essential service to our community, especially during the current health emergency. But in the process, they are also putting themselves at risk, as well as their families and anyone that they come into contact with after completing the job.

One way to avoid calling a plumber is to take precaution with your plumbing system. Since plumbing emergencies don’t occur by chance, you can prevent plumbing disasters from happening by following these dos and don’ts.

Don’ts:

  • Don’t flush anything aside from pee and poo.

As mentioned above, do not flush things down the toilet. Paper towels, baby wipes, and hygiene products can wreak havoc on your plumbing system.

  • Don’t pour grime and gunk down the sink.

The best way to protect your kitchen plumbing is to avoid pouring any oil, butter, congealed fat, or any greasy substance down the sink.

In the bathroom, oil baths can cause blockages too, especially when combined with hair and other particles that are trapped in the drain.

  • Don’t ignore the leaks.

Small leaks when left unfixed can grow into a more costly problem that can damage your home and become serious health and safety hazards for your family.

  • Don’t puncture your pipes.

As the world continues to grapple with the COVID-19 pandemic, this is not the time to start a home makeover project. If you are too bored and want to do a little DIY around your home, make sure you know where your pipes are to avoid puncturing them.

Dos:

  • Check for leaks.

Leaks are one of the most frustrating problems with home plumbing. Your kitchen sink, in particular, is susceptible to leaking due to heavy usage. Once you notice that water is escaping around the sink strainer, faucet or any other part of the sink, check for leaks right away.

You should also inspect all the exposed pipes in and around your home. Pay attention to small cracks or holes that may not be easily noticeable. One way to check for water damage on walls is to look for moisture or discolouration. These are often signs that your pipes may be leaking.

  • Clean your sinks and toilets.

You should always emphasise proper hygiene in your household – even when there is no pandemic. Clean your sinks and toilets regularly with a mild cleaner to help break down the build-up of debris and keep the water free-flowing.

  • Clear slow drains.

If you notice that water is flowing slowly down your drain, it could mean a clog or debris build-up. You can fix this in two ways; you can pour very hot water down the drain, or use a drain cleaner to improve the flow of water.

As part of your regular plumbing maintenance, let the water run down your sinks, toilets, showers, and tubs once every few months to check the speed of the water draining. If you notice slow drainage, this could be a sign that your pipe is clogged or has a partial block. Consider hiring a plumber if the problem persists.

  • Look for signs of corrosion.

Rust is one of the main culprits of pipe damage. Green stains are a common sign of corrosion on brass and copper pipes while orange stains are often found on worn steel fittings. Replace your pipes if the problem is severe to avoid costly damages in the future.

  • Inspect all your plumbing fixtures.

Since we are all forced to stay at home during the pandemic, this is the perfect time to inspect your taps, showerheads, and valves. To make sure there are no leaks, wipe all surfaces around these fixtures and check for signs of moisture after an hour or so.

  • Check all your appliances that operate with water

You should also inspect your dishwasher, water heater, washing machine, and other appliances that are connected to your water lines. Look for signs of damage or leaks along the water hoses.

After going through everything around your home, list down the problems that you have discovered and see which ones you can fix and which ones require a professional.

The Impact of the Coronavirus Pandemic on the Plumbing Industry

The COVID-19 pandemic has affected millions of people all across the globe. Like other countries, Australia has seen its share of events getting cancelled and businesses shutting down. While some people have the option to work at home, many professionals are forced to stay at the frontlines. Doctors, nurses, drivers, retail workers, and, yes, even plumbers attend to the needs of our community while putting their own health at risk.

If your pipes are leaking or your water heater suddenly emits steam or smoke, your Newcastle plumber comes to the rescue!

The Australian plumbing industry has been severely affected by the global pandemic. Some companies have been forced to retrench workers while those that remain open can only offer limited services. Perhaps the biggest hurdle for professional plumbers is social distancing. The health department requires people to stay 1.5 metres away from each other to minimise the risk of infection.

For homeowners the question is, should you cancel your regular plumbing maintenance appointment or call your plumber anyway?

The answer is simple – cancel or postpone unless you have an emergency. A burst pipe is definitely an emergency while a small leak is not. If the problem can wait or you can fix it yourself, put off calling a professional to get the job done.

When do you need a plumber?

When do you need a plumber?

Plumbing emergencies can happen at any time. Whether there is a pandemic or not, your pipes could burst, your toilet could clogged, or your water heater could break down. All these issues require an urgent fix.

You may have a potential blockage if:

  • your sinks, showers, or toilets are slow to empty
  • your toilet is not flushing properly
  • your toilet is overflowing
  • your toilet or floor drain is making gurgling noises
  • wastewater is backing up from the drain.

If a simple leak has turned into a full-blown disaster, call your trusted Newcastle plumber immediately.

How to minimise risks during a health emergency

How to minimise risks during a health emergency

If you need to call a plumber to deal with an emergency, here are important reminders on how to protect your family as well as your plumber.

1. Call ahead and ask about safety protocols.

Despite the health risk, many plumbing and maintenance companies continue to serve their community. Call and ask about their safety and hygiene protocols. Do their plumbers wear protective equipment while on the job? Have they been briefed on public health guidelines prior to visiting your home? If a company does not enforce the rules set by the health department, do not hesitate to find someone else.

2. Ensure a safe work environment.

You and your plumber share equal responsibility in making sure the work environment is safe for everyone.

Always observe proper social distancing – stay at least 1.5 metres away from one another. Instead of crowding your bathroom, let your plumber do the work alone. You can wait in the kitchen or living room, or stay out in the yard until the job is completed. Also, make sure that you have hand sanitisers or antibacterial soap available so your plumber can wash their hands before leaving the premises.

3. Always disinfect after the work is completed.

After the job is completed and the plumber has left, you should disinfect the work area as well as the pathway. Clean and disinfect all surfaces that they might have touched along the way.

4. Stay up-to-date with public health guidelines.

With the rapid transmission of the coronavirus, the government has had to keep pace with the latest developments. Therefore, it is not surprising that safety protocols often change in a moment’s notice. Be sure to stay updated so you can do your part in slowing down the spread of the virus.

Why Plumbing and Public Health Go Hand-in-Hand

Why Plumbing and Public Health Go Hand-in-Hand

Well-maintained plumbing systems protect our water supply from contaminants and pathogens – and are therefore essential in maintaining a healthy community.

However, no plumbing system is absolutely foolproof. Maintaining our home plumbing system is something that we should never take for granted, especially now that everyone’s health is at risk.

If you are not able to fix plumbing issues in your home, then you are exposing your household to water-borne diseases. The problem becomes even more dangerous if your sewage and wastewater pipes contaminate your drinking water. An outbreak of any disease is the last thing that our hospitals need right now, so plumbers are essential during this public health emergency.

If you need help in repairing leaks or inspecting your pipes, give us a call at 02 4911 9402. Green Planet Plumbing is happy to help with all your plumbing concerns.

4.8 126 reviews

  • Avatar Mark Davison ★★★★★ 2 months ago
    Once again Green Planet Plumbing came to the rescue. Dan was very prompt, highly skilled, had great communication skills and had installed the new water heater by the end of the day. Brilliant just brilliant. They are definitely my plumbers of choice!
  • Avatar Abbie Carragher ★★★★★ 5 months ago
    Had Matt out to our property to investigate and quote a new stormwater drain. Our property has suffered damage due to high volume of rain this year and we didn't know where to begin. He talked us through the whole process from start to finish and what we could do for temporary and permanent solutions. Very impressed with the company as a whole as it was easy to book, super friendly staff and reasonable pricing! We highly recommend them to all our friends and family!
  • Avatar Rob Gee ★★★★★ a month ago
    We would recommend Green Planet Plumbing ,they are simply the best.The two young men Ricky & Darrell who attended to our bathroom vanity installation were amazing. Nothing was a trouble to them and their work was of the highest standard. We will now always choose Green Planet Plumbing.
    R & J Gale.
  • Avatar Karen Monteath ★★★★★ 4 months ago
    Matt was extremely pleasant and helpful. He explained our outdoor underground plumbing problems clearly and offered a good solution which was completed when promised. I would highly recommend the services of Green Planet plumbing.
  • Avatar Sarah Gebron ★★★★★ 5 months ago
    Fast, Honest and reliable! From the moment I called in a panic I was assured it was going to be ok and rectified in no time. The team at Green Planet Plumbing are awesome and friendly. Highly Recommend.
  • Avatar Lauren Mason ★★★★★ a year ago
    Green Planet Plumbing is my go to plumber. Great people to deal with from first contact until the job is done. Great work and good value. Thank-you Green Planet.Services: Plumbing leak repair, Sewer repair, Plumbing leak detection, Toilet repair, Sewer cleaning, Drain cleaning
  • Avatar vaughan marten ★★★★★ 2 years ago
    Very pleased with the prompt and efficient service just completed by plumber Damon and apprentice Zane.Had a problem yesterday, called Green Planet and was all fixed today.Total cost was well under the quote I received from a competitor yesterday.Excellent service, very cost effective and I thoroughly recommend this excellent local firm.This is the second occasion I have used Green Planet, and fully intend to use them again when necessary.VM Cardiff South
  • Avatar Paul McEwan ★★★★★ a year ago
    Came out on saturday, fixed blockage. Explaned fully what they did. Given several options to permanently solve the issue. Completed all work on the following monday. Very satisfied.Service: Sewer repair
  • Avatar Andrew R ★★★★★ 2 years ago
    I wouldn’t choose any other plumber. We’ve had the guys do various jobs around our house, and thoroughly recommend them. Especially Zach who did a great job in making our daggy spare shower into something spectacular! Very clean, quiet and thorough workmanship always. And to Geoff, an extra thank you for recommending Zach!
  • Avatar shannon kearns ★★★★★ a year ago
    The team at Green Plant Plumbing are great to work with. We Jeff come to replace some leaking taps, he took the time to explain the source of the leak and the best course of action. No hard sell, just good information and a high quality of work. Highly recommend.Services: Faucet repair, Plumbing pipe repair, Faucet installation, Plumbing leak detection
  • Avatar Rick Murray ★★★★★ a year ago
    Dan and his team are always a pleasure to work with on drainage projects. Good communication and punctual. Love working alongside the Green Planet Plumbing team.Rick - Newcastle Waterproofing Professionals
  • Avatar Nikita Nash ★★★★★ a year ago
    Called a few places and they were only ones to answer and had someone out to quote the job quickly! They showed up when they said they would, gave me options and were professional and honest through the whole process! It's work we've been putting off forever and now it's booked in and the whole process has been stress-free thanks to green planet plumbing!
  • Avatar Ross Gilmour ★★★★★ 2 years ago
    Green Planet plumbers were prompt & efficient, explaining the sewer problem & showing me the visuals from their camera equipment. They kept me informed & were most helpful, going to extra effort to ensure the sewer inspection top fitted with the surrounding paving bricks. Jodie in the office was, as always, efficient & helpful.Service: Sewer repair
  • Avatar Frederick ☆☆☆☆ a year ago
    Edit after response:Denial is always a choice! Or cast doubt on the reviewer, question their motives and then wish them a great weekend! Interesting tactics. Good luck.Extremely poor response when I called so you lost my business as I had no confidence to go ahead with you! Was recommended by a friend and I was really impressed with your reviews and called to discuss your terms and conditions and also to book a job at a rental property in Bonnells Bay. However the flat, totally unenthusiastic and … More tired or disinterested receptionist lost me. Instead I called Fluid Plumbing (note this is not a recommendation just a comparison!) where the response was the total opposite and what you would expect as a potential customer - forthcoming, enthusiastic, efficient and cheerful. None of these qualities were evident when I spoke with Emily at your office which was a shame given this is your first point of call for your business.
  • Avatar Val Guillemin ★★★★★ a year ago
    Great service from the green planet plumbing team from their office staff to their plumbers we have not had any issues with them whatsoever. They have been very helpful with multiple issues we’ve had previously and we will continue to use them for any future plumbing jobs.
  • Avatar Derek Bailey ★★★★★ a year ago
    Unblocking Ensuite hand basin PLUS annual water gas heater maintenance check.Dan and his crew have done several jobs for me over the years.Great to see apprentices now tradesmen working for him.Dan is hands on so it was a pleasant surprise to see him on the front door and at the time specified.First thing was to put on overshoe protectors before entering.A definitive indicator of good customer service and workplace safety and health.Further more was use of eye and hand protection when using a concentrated … More acid solution to break down the blockage.Took several applications, flushing and a pliable concertina style plunger to clear the build up.As the gas hot water service has been regularly serviced by GPP then there was minimal disruption to hot water whilst critical maintenance, pressure and flow checks were done.Dan epitomises integrity, professionalism and customer service, traits which are evident in his employers from receptionist to newbie apprentice.UPDATE November 2022GP responsible for additional sewer line, renew old line to original house and rough in plumbing for rebuilt addition to the original house, storm water retention, eco water tank, grey plumbing, bathroom, kitchen and hot water service pus additional garden line from water tank.Majority of external work undertaking in bad weather with out complain.The professionalism, craftmanship and customer service centric approach simply exemplary.UPDATE December 2022In weather conditions completely opposite to their last visit Zak and his crew completed all outstanding tasks to the plumbing installation of the new addition as all cabinetry finished et al.They were on time, undertook Tool Box Talks used appropriate Safety PE (copious sun cream lotion) and did a a very good clean up job internally and externally prior to handing over and leaving.The professionalism, craftmanship and customer service centric approach displayed simply exemplary a credit to their training and trade.
  • Avatar Bronwyn Collier ★★★★★ 11 months ago
    Today my neighbour used Green Planet Plumbing recommended by me.Geoff came and repaired and replaced the tap over her kitchen sink. Geoff was on time and professional. Will use them again if needed and will recommend them
  • Avatar Cloyda Hudson ★★★★★ a year ago
    Very happy with service provided, courteous young plumber, worked hard and problem solved. Quite reasonable price.Services: Plumbing leak detection, Drain cleaning, Plumbing pipe repair
  • Avatar maree sulter ★★★★★ 2 years ago
    Dan worked to fix this root problem, all day long! Works fine now! It required excavation, mending etc. Dan did not leave, until he was totally happy, with it all fixed and in working order! Very happy with the work done! A very professional job! Thanks green planet! I would be happy to recommend them to anyone! Very prompt service!Services: Sewer repair, Drain cleaning, Plumbing pipe repair
  • Avatar Terry Joyce ★★★★ 2 years ago
    Well, what more can I add to the previous Reviews? Our experience with Geoff (a Scotsman with a broad Dundee accent) was all positive. Communication- discussed the 'whys and wherefores' of the problem and solutions' ; Actions - he did what he said he would do. Geoff was a very personable, polite and respectful man who didn't appear to be dragging the chain for Green Planet's monetary gain. We would recommend this plumbing service and if needed, we'd use Green Planet … More Plumbing again.Services: Faucet installation, Faucet repair
  • Avatar wayne randolph ★★★★★ a year ago
    Geoff. The plumber was quick to get here.he fixed the problem. i recommend them.great job.thanks for getting our problem sorted so quicklyServices: Faucet repair, Faucet installation
  • Avatar Robyn Turner ★★★★★ 2 years ago
    We were very pleased with the work completed at our home. We have been dealing with blocked sewerage pipes at least once a year. Geoff from Green Planet was the first plumber to completely inspect the whole system with a camera and identify where the problems were. Zac and team were able to start the work within a few days and they were efficient, prompt and friendly. Highly recommended.Service: Sewer repair
  • Avatar Jan Trevillian ★★★★★ 2 years ago
    Couldn't speak highly enough of them. Contacted Geoff and they were there on the day and time we arranged to install the new hot water service, and , later, new taps. The work was quick , and Thorough. The next day I reported a slight problem to them and Geoff was on scene within an hour to fix the problem and install some extra taps I requested. Geoff is an outstanding employee. whose knowledge, attention too detail and explaining of what needs to be done and carrying out the task is second … More to none, coupled with the fact that he is an absolute gentleman.They will be the ones I will call for any other plumbing workJon TrevillianService: Faucet installation
  • Avatar Leanne Morris ★★★★★ 2 years ago
    Matt attended my home today to repair/service an urgent problem I had with leaking shower taps.Matt tended to the problem promptly and professionally in a most friendly and courteous manner.I would highly recommend Matt and green planet plumbing with no hesitation.Thanks MattService: Faucet repair
  • Avatar Renee Cashmore ★★★★★ 2 years ago
    All Green Plant staff were friendly, helpful and prompt, from initial call to end of job. Great communication throughout. Always turned up when they said they would. On-site staff were respectful of my property and left it in as good as condition as humanly possible.I can’t comment price because this is not something I’ve ever paid for before.No complaints from me at all.Services: Plumbing pipe repair, Drain cleaning, Sewer repair
  • Avatar Lance baker ★★★★★ 2 years ago
    I have used Green Planet Plumbing twice now, and their service is fantastic! The guys who did the work were polite and efficient. Everyone I interacted with along the way seemed to go out of the way with communication to make sure I was in the loop of everything that was going on. And most importantly at the end of the day I didn't have water flooding out of my house or a gigantic bill unsuspectingly thrown on me.Give them a try next time something in your house is wetter than it suppose to … More be.Services: Faucet repair, Plumbing pipe repair, Plumbing leak detection
  • Avatar James Moffitt ★★★★★ 2 years ago
    Very professional plumber. I called once, was immediately answered, booked a day and time for repairs to be made. Turned up exactly when they said they would, fixed everything and got me a tax invoice the same morning. What more could you ask for? Everything was spot on! Would definately recommend.Services: Faucet repair, Toilet repair
  • Avatar Anthony Critchley ★★★★★ 2 years ago
    Geoff and his team were great. Fast response, professional service and great price. The team provided information and updates throughout the day, were very courteous and tidied up after themselves. The job was completed when they said it would be and there were no surprise costs. I highly recommend Geoff and his team.Services: Outdoor plumbing system repair, Drain cleaning, Sewer repair
  • Avatar CASTLE TRAINING ★★★★★ 2 years ago
    This is the second time I have used this company and on this occasion as before they attended at my home quickly, communication was good and their service was provided in a professional and timely manner.I was unable to be home on the first occasion however their tradesman completed the outside work well. On this occasion I was home and the tradesman, was extremely helpful and knowledgeable providing me with excellent advice and workmanship.I would highly recommend Green Planet.Services: Faucet … More installation, Toilet installation, Toilet repair
  • Avatar Nick Chant ★★★★★ a year ago
    Great plumbers, easy to deal with and give value for money and never disappoint! Keep up with work guys
  • Avatar Liz Banney ★★★★★ a year ago
    Lovely team, easy to plan a time to come and fixed the problem straight away.Service: Plumbing leak repair
  • Avatar Dee Goninan ★★★★★ a year ago
    I would definitely do business again with you guys, prompt, clean and professional.Thank youService: Plumbing leak repair
  • Avatar Suzanne Twaddle ★★★★★ 2 years ago
    I called Green Planet Plumbing due to a blockage, and Daimon and Zane attended within 2 hours of the call. Very professional, friendly and helpful men. Excellent service provided. Thank you SueService: Drain cleaning
  • Avatar ian cooper ★★★★★ 3 years ago
    Called at 9am, were at my site by 10.30am to fix our problems.... Jason was incredibly friendly and knowledgable and went above and beyond to ensure the issue was resolved. Very well price for the service! Many thanks to Jason and the team from Green Planet Plumbing! Would recommend to anyone!Services: Faucet repair, Toilet repair, Garbage disposal repair
  • Avatar Djurdja S ★★★★★ 4 years ago
    Very happy with today's service.I had called about 10 places this morning. The lady I spoke to on the phone was the first to not try and upsell me on anything.Simply and very kindly explained everything. Due to this I went with them.She informed me about around what time frame we should expect Matt. Did not have to sit around and wait.Matt was amazing. Fixed up the really bad drain blockage we had.Amazing price point as well. Charged just for the hour even though the job took a little more then … More that.Highly recommend!!!
  • Avatar Kieron Moss ★★★★★ 5 years ago
    We had a blocked sewer line that needed urgent attention! Gave Green Planet Plumbing a call and Matt was at our place within the hour! He did an excellent job. He was fast, efficient, and very polite. Great price too!Highly recommended!
  • Avatar Peter Conley ★★★★★ a year ago
    Easy to deal with, on time, polite, would defiantly recommend.Service: Water tank installation
  • Avatar Nathan Wood ★★★★★ a year ago
    Green Planet plumbing have been a reliable company for my family and our investments for many years. Always punctual and cost effective and doing a great job.I would recommend them to anyone needing plumbing or roofing.Service: Outdoor plumbing system repair
  • Avatar Mark Friend ★★★★★ 2 years ago
    From quotation to execution, the team was very professional. Quality of work was great. Its getting harder to find good, reliable tradies so im glad Istumbled acros GPP. Will definitely be using them again.Services: Faucet repair, Faucet installation, Plumbing pipe repair
  • Avatar Richard Hughes ★★★★★ 3 years ago
    Rang Green Planet late on Monday afternoon as I had a bad water leak coming from under my driveway. They sent a tradesman out first thing Tuesday morning (I was happy to turn my water off Monday night) to assess the problem and advise the exact cost of repair. We were happy with the quote and gave the go ahead. We were lucky enough to have Jeff and his apprentice Zane do the repairs with a minimum of fuss and we were more than happy with the work etic from both these guys. Thank you Green planet. … More We have no hesitation in recommending you to anyone requiring a plumber and we will definately use you for all our future work.Service: Plumbing pipe repair
  • Avatar Pam Greene ★★★★ 2 years ago
    Dan and his boys have just done a great job on replacing and repairing my gutters and downpipes where required. I have found them to be nothing but professional in all areas.highly recommended.
  • Avatar David Foster ★★★★★ 4 years ago
    Green Planet Plumbing have just completed some work for us and I have had my faith restored in trades-people. Kieren arrived on time. He listened to our concerns. He took us through, step by step, what was needed and then provided a written quote. He completed the work in an extraordinarily prompt and efficient manner. He was polite, friendly and genuine. He then showed me the work and it is clear that it was done professionally. We could not recommend this company highly enough.
  • Avatar Kim Edmunds ★★★★★ a year ago
    Always responsive and communicative; prepared to have a discussion and provide that extra service. They are good people.Services: Sewer repair, Drain cleaning
  • Avatar Andrew Whitbread-Brown ★★★★★ 3 years ago
    Thank you Ryan for helping us out with our pool overflow pipe.I rang this morning for a plumber and we got one this afternoon.Reasonably priced and a job well done.Will definitely use Green planet plumbing again next time we need a plumber.
  • Avatar Geoff Turner ★★★★★ 2 years ago
    Dan and the team are great and have the ability to fix a wide range of plumbing issues.The replacement of our guttering and storm water pipes was professionally done as was the replacement of the Hot water system.Minor jobs and major ones are completed promptly and at a reasonable cost. They always turn up at agreed times.Services: Outdoor plumbing system repair, Sewer repair, Water heater installation, Plumbing pipe repair, Faucet repair, Faucet installation, Drain … More cleaning, Plumbing leak detection, Toilet installation, Toilet repair, Water heater repair, Shower repair
  • Avatar Kendall McGill ★★★★★ 4 years ago
    We recently had our third time using Green Planet Plumbing. We had a big job required and Dan and his team were at our place for three days. We mostly dealt with Dan and Patrick, and found them both to be extremely professional, kind and patient with me and my two kids. My young son even got a turn on their little digger. At one point we had six trades men here and found each of them to be both kind and professional, taking time to introduce themselves, and explain what they were doing. We are very … More satisfied with the work they have done and have no problem recommending them for use. We will be using them again for all our plumbing requirements. Thanks again to Dan and his team.
  • Avatar Steve Sullivan ★★★★★ 3 years ago
    It is always good to find tradies who deliver an excellent service with a reasonable price tag. We were very happy with Dan’s diagnosis and subsequent reline of part of our sewer line. Thank you Green Planet Plumbing😀👍
  • Avatar Richard Brobyn ★★★★★ 5 years ago
    We highly recommend Greenplanet. They did an awesome job on some quite extensive and unexpected sewer, storm water, and ground drain repairs we needed done.They are very customer centric, intelligent, skilled, craftsmen. They responded quickly, are very friendly and easy to deal with, and left no mess.If you're looking for a plumber you can trust. These are they guys.
  • Avatar Kirstie ★★★★★ 5 years ago
    Cannot rave about Green Planet Plumbing enough! The young man who came to my house was exceptional. My issue was fixed in under an hour, all details explained and quoted upfront so there were no surprises. I contacted three plumbers and Green Planet were the only ones that got in touch. Highly recommend.
  • Avatar Robert Beer ★★★★★ a year ago
    ticks all the boxes. we definitely would be using them again regards rob and jillService: Water heater installation
  • Avatar Allan Baxter ☆☆☆☆ a year ago
    I'm watching tham and that haven't fix the pipe pooring water for the last 1hour 30min
  • Avatar Theresa Moss ★★★★★ 2 years ago
    We have used Green Planet twice over the last 12 months. They have always been friendly, prompt and efficient at fixing our issues.Services: Faucet repair, Faucet installation
  • Avatar Cass Murray ★★★★★ 5 years ago
    I’ve used Green Planet Plumbing three times now. I highly recommend them. Everything from the office staff to the plumbers are all friendly, helpful and do a great job. Fuss and mess free :)
  • Avatar Jessica Pierson ★★★★★ 6 years ago
    Matt helped us with an issue we were having with our office toilets. He was there within an hour and a half of making the call and was quick in getting the problem fixed. The whole process was fast, from booking with the lovely staff to the issue being fixed.
  • Avatar Dan Green ★★★★★ 5 years ago
    Called GPP today for an urgent issue with a blocked drain. The receptionist Lydia was very helpful and provided good communication about the attendance of the plumber Dan. When Dan turned up the issues was resolved swiftly using some pretty impressive equipment (Drain Cam) to show me where Tree roots where blocking up the old earthen wear pipes at my premise. Dan provided excellent information in regards to how I could repair or what preventive options I could take. He also didn't mind … More me watching over his shoulder and explaining things. their service was great, well priced and responsive. Will be using GPP again when the need arises.
  • Avatar steve Lewis ★★★★★ 5 years ago
    Green Planet Plumbing recently did some work at our place. From the first contact with the girl at the office through to quote and then installation stage. On time, quick and efficient. Highly recommend this company.
  • Avatar Robert West ☆☆☆☆ 5 years ago
    We called them because taps in a new house were leaking and noisy. I got a verbal quote from a tradesman for what I thought was one set of new taps, new washers, and new hoses for the washing machine. But someone else came later to do the work - at the time they said, to be fair - and the new guy (who turned out to be an apprentice) did not replace taps, merely replaced 6 washers and put 2 new hoses on washing machine. For this they took 3 hours and charged the verbally quoted price of $365. When … More I queried it in an email as too high for 6 sets of washers and 2 hoses, the manager called me (at 7:31am next morning, knowing I was a pensioner) to argue the case. In the end she offered to reduce the price by around $60 and I accepted. I then got an email threatening legal action if I did not pay that day. The taps still leaked, and we called them back - after one callback lasting 5 minutes to tighten the screw fitting on the washing machine, the tradie left. After an hour the taps started leaking again. A second call brought the response that he might call in when next in the area, but we should not expect too much as we had had a reduction in the price! A month later we are still waiting. So much for "All work is guaranteed " on their invoice. Taps are still leaking, we will go elsewhere next time. My suggestion to them: put your quotes in writing and spell out what the price covers. And if you send an apprentice don't charge tradesman rates.
  • Avatar Ham Srebre ★★★★★ 5 years ago
    First we called them for a blocked drainage and Matt fixed the issue professionally and very good quality camera (CCTV) they have to look at the sewerage. As I like their job I called to replace the bath vanity and tap etc. It was done perfectly by Kieran. I suggest this company 100%.
  • Avatar Craig Findley ★★★★★ 5 years ago
    Extremely prompt and efficient service. New hot water service was installed within 24 hours with great communication throughout the process. Every staff member I spoke to was friendly, professional and knowledgeable. Would recommend their services to anyone considering a new hot water system.
  • Avatar 4u Care ★★★★★ 4 years ago
    Amazing! Same day service, upfront quote and very personable! We're a disability support organisation and the lovely people at our Hub were delighted by Pat! Thank you :)
  • Avatar Art Humphreys ★★★★★ 6 years ago
    Had a small emergency with leaking taps, phoned Green Planet and were very surprised by their quick response. Kieran was prompt, curtious and fixed all the problems at a very reasonable price. Would highly recommend Green Planet to anyone else.
  • Avatar david mclean ★★★★★ 5 years ago
    Would definitely recommend GPP...Matt and Dan were Johnny-on-the-spot with tree root blasting followed by internal patching job the next day that has saved us likely ripping up part of our deck, courtyard and probably part of an add-on bathroom. Whew...
  • Avatar Kate Slatter ★★★★★ 2 years ago
    Called up with a blocked drain and had someone come out the same day. Was in time, polite, informative and fixed the issue. Will definitely revisit when needed.Service: Drain cleaning
  • Avatar Kylie Remington ★★★★★ 7 years ago
    Highly recommend Green Planet Plumbing. We had an emergency early in the morning and Dan came out promptly fixing the problem quickly. Very happy with the service. Thanks guys
  • Avatar Wangi Lions Board ★★★★★ 5 years ago
    We have had occasion to use Green Planet Plumbing several times and each time their service has been prompt and reliable, their advice and attention to detail excellent and their staff, pleasant and courteous.Bruce Macfarlane
  • Avatar Chantelle Smith ★★★★★ 3 years ago
    Dan was terrific! Came and did the job and truly has a lovely way of dealing with people. A genuine person for which we are very gratefulService: Plumbing leak detection
  • Avatar Krista Davies ★★★★★ 2 years ago
    Jason & the boys,Ricky & Matt could not of been more professional & efficient..Our main sewer had a problem & once Jason suggested the relining,we went with that & it was done in a timely manner & is so much easier option than digging..Thank you to all & also Emily from the office who keeps you informed 😊Services: Sewer repair, Drain cleaning
  • Avatar Lynette Boyd ★★★★★ 2 years ago
    Installation of gas fitting (bayonet) for gas heater. On time, professional, pleasant and very good value for money. Will use services again.
  • Avatar diversitame ★★★★★ 4 years ago
    I have never had a need for a plumber before and I'm totally relieved I rang these guys. Someone was at my door within the hour and after a quick inspection and quote of my tricky 'hard to get to' problem, he was into it and done before I knew it.
  • Avatar MICHAEL MANOLIS ★★★★★ 2 years ago
    Great service and very professional.The guys were friendly and explained everything and went above and beyond what I expected.Very happy with the quality of the work and the price!Service: Plumbing leak detection
  • Avatar Scott Mahboub ★★★★★ 4 years ago
    Excellent and very professional. Based upon many years of dealing with plumbing problems and plumbers, Dan and the rest of the team are THE BEST! I highly recommend them.
  • Avatar NEIL B ★★★★★ 2 years ago
    Very friendly prompt service. I will certainly call upon them for any future plumbing needs. Highly recommended.Service: Drain cleaning
  • Avatar Derek Bailey ★★★★★ 5 years ago
    Greetings Jodie,"Can you pass on to Zach, Ricky and Patrick our appreciation of their workmanship and customer service orientation, when undertaking the demolition, refurbishment and new installation of the plumbing in the new en-suite area of the house. It was appreciated that they contacted us to inform of their arrival times or revised schedule, owing to circumstances beyond their control. Their appreciation of site cleanliness, workplace health and safety and in assisting in disposal of … More rubble and rubbish at job completion was exemplary. They are a credit to your company."
  • Avatar Simon Cowling ★★★★★ a year ago
    I did some training with these guys, they know there stuff, call them today.
  • Avatar Brendan B ★★★★★ 2 years ago
    Excellent and honest work. Highly recommended. Had Geoff talk me through the problem and solution step by step - very knowledgeable.Services: Drain cleaning, Toilet repair
  • Avatar Junior Osasa ★★★★★ 2 years ago
    Great service and highly recommend! Had Keagan fix a leaking shower tap and he did a great job!
  • Avatar Paul Mewing ★★★★★ 5 years ago
    Great communication, fair price, quick responses and friendly team with a can do attitude sets GPP far ahead of the rest..... If only i could find an electrician with a similar business model.
  • Avatar Dane Beazley ★★★★★ 5 years ago
    Dan was awesome at fixing the plumbing in my home. Nothing was too hard and the price was right. Will definitely use again.
  • Avatar Peter Rose ★★★★★ 2 years ago
    Green Planet Plumbing were prompt, efficient and friendly and I would not hesitate to recommend them for any plumbing workService: Faucet installation
  • Avatar anthea murray ★★★★★ 2 years ago
    Fast friendly and knowledgeable I was so impressed with these guys I’m definitely recommending them to everyone thanks so muchService: Drain cleaning
  • Avatar Zora C ☆☆☆☆ 2 years ago
    Charge $950 forchalf an hour work. Knowing that we had to pay. Emergency plumber from Wallsend.Service: Toilet repair
  • Avatar Rebecca Wood ★★★★★ 2 years ago
    Excellent service with a extrodinary team. Always quick, reliable and going the extra mile with their service every time.Services: Drain cleaning, Plumbing pipe repair
  • Avatar Erin Evans ★★★★★ 3 years ago
    We use this business for our work, they are always quick to respond & attend site. They are also super friendly and professional, couldn't recommend them enough!Services: Drain cleaning, Shower repair, Faucet repair, Toilet repair
  • Avatar Jennifer Lewis ★★★★★ 2 years ago
    Prompt efficient and professional service…great value… very impressed! Would highly recommend… thank you MattServices: Faucet repair, Toilet installation
  • Avatar Barbara Butt ★★★★★ 6 years ago
    Matt helped us with our leaking shower. He provided excellent and speedy service. Thank you Matt
  • Avatar philip evans ★★★★★ 2 years ago
    fantastic work prompt efficient know there stuff there were no hidden surprises everything was shown and explained would recommend and will be using again.Phil Evans Bolton Point NSWService: Faucet repair
  • Avatar Wayne Harrower ★★★★★ 6 years ago
    Efficient, reliable and respectful service, just like the "old days", you don't expect this exists anymore but it does with this business, we are an impressed & happy customer.
  • Avatar Lisa Pickering ★★★★★ 4 years ago
    Friendly service, attention to detail and quality work! Thanks guys - will definitely use Green Planet again!
  • Avatar Ross Fletcher ★★★★★ 5 years ago
    the team are awsome. fast on time good pricing fixed my problem perfect thanks guys. will use everytime
  • Avatar Deborah Martin ★★★★★ 4 years ago
    Matt was very efficient and friendly found problem quickly and resolved straight away, cost effective andwould thouroghly recommend
  • Avatar Chad Uhrig ★★★★★ a year ago
    Prompt and friendly service.Service: Plumbing pipe repair
  • Avatar libby vella ★★★★ 2 years ago
    Great service, arrived on time, fixed and explained the issues. Very friendly.Services: Outdoor plumbing system repair, Drain cleaning
  • Avatar Charlene Nash ★★★★★ 5 years ago
    Fast service, great communication and price. Thanks heaps Fitzy for the quality work! !
  • Avatar Daryl Daniels ★★★★★ 4 years ago
    So refreshing to have a tradesman set a time and actually arrive. Service second to none. Highly recommended.
  • Avatar George Martin ★★★★★ 6 years ago
    Finn was very friendly and helpful on the phone. A pleasure to deal with would recommend
  • Avatar Jane Bottyan ★★★★★ 5 years ago
    Excellent service and price.... What more do you need? Thanks, very happy!!
  • Avatar Walter Karlo ★★★★★ 4 years ago
    Excellent communication. Repair completed successfully as discussed and highly recommend.
  • Avatar Liz Salt ★★★★★ 4 years ago
    Great prompt service, advice and information from Patrick for a few small jobs.
  • Avatar Wayne Herring ★★★★★ 4 years ago
    Very happy. Had my hot water up and running again the same day.
  • Avatar Jeremy Dawes ★★★★★ 7 years ago
    Very helpful and willing to take the time and make things clear so that I can understand what is required.
  • Avatar Lorraine Cleary ★★★★★ 4 years ago
    Excellent speedy service, friendly and professional staff. Very impressed.
  • Avatar Leah Wilkins ★★★★★ 5 years ago
    Excellent service, communication and price, very impressed.
  • Avatar Judith Merryweather ★★★★★ 6 years ago
    Prompt and professional service. Would recommend.
  • Avatar Lee Anne Williams ★★★★★ 2 years ago
    Highly recommend green planet plumbingService: Faucet installation
  • Avatar N Chin ★★★★★ 4 years ago
    Super service! Our new plumber of choice
  • Avatar Craig W ★★★★★ 5 years ago
    Great service, professional and friendly
  • Avatar voytek murawski ★★★★★ 5 years ago
    Not easy to find such a good service.
  • Avatar Andrew Piper ★★☆☆☆ 3 years ago
  • Avatar Jacob Hosking ★★★★★ 2 years ago
  • Avatar peter smith ★★★★★ 4 years ago
  • Avatar David Hunter ☆☆☆☆ 2 years ago
  • Avatar Robert Thomas ★★★★★ 5 years ago
  • Avatar Jacek Jackowski ★★★★★ 2 years ago
  • Avatar Janet Parsons ★★★★★ 2 years ago
  • Avatar Saurabh Prabhakar ★★★★★ 4 years ago
  • Avatar Rebecca Stocker ★★★★★ 4 years ago
  • Avatar Heather Moore ★★★★★ 2 years ago
  • Avatar Neil Gardner ★★★★★ 2 years ago
  • Avatar Kevin Silcock ★★☆☆☆ 2 years ago
  • Avatar Michele Taylor ★★★★★ 3 years ago
  • Avatar Leigh ★★★★★ 6 years ago
  • Avatar Madeline Langereis ★★★★★ 11 months ago
  • Avatar Mark Pearson ★★★★★ 4 years ago
  • Avatar Dan Murray ★★★★★ 6 years ago
  • Avatar John Skilton ★★★★★ 2 years ago
  • Avatar Gavin Smith ★★★★★ a year ago