When something goes wrong with your plumbing, it usually happens at the worst possible time. Green Planet Plumbing’s emergency team is available around the clock, nights, weekends and public holidays, so you are never left dealing with a burst pipe, flooding or a failed hot water system on your own.
Call 02 4911 9402 and you will always reach a real person, not a message bank.
Being based locally in Newcastle makes a real difference when minutes matter. Whether you are in Charlestown, Wallsend, Cardiff or anywhere across Lake Macquarie and the Hunter Region, our plumbers are familiar with the area and can get to you quickly without the delays you get from services based further away.
We come prepared. When you call, tell us what is happening and we will arrive with the right tools and parts to deal with the most common emergencies on the spot.
Some jobs can wait until Monday morning. These cannot:
Burst pipes and major water leaks
Blocked or overflowing sewers
Storm-damaged plumbing and stormwater issues
No hot water, same-day replacement available
Leaking toilets causing flooding or structural damage
Gas-related plumbing concerns (call 000 first if you can smell gas)
If you are not sure whether your situation counts as an emergency, call us anyway. We would rather take the call and help you assess it than have you dealing with water damage overnight.
If water is flooding or spreading, turning off your main stop valve buys time and limits damage. Most stop valves are located near the water meter at the front of the property or under the kitchen sink.
What looks like a simple fix can often make things worse, especially under pressure or with older pipes. Leave it as it is and let us take care of it properly when we arrive.
This helps us assess what we are walking into and sometimes speeds up the job.
Green Planet Plumbing has been family-owned and operated in Newcastle since 2008. Our customers know us for showing up when we say we will, being upfront about pricing before any work starts, and leaving the site clean when the job is done.
When you are dealing with a stressful plumbing situation at 11pm, the last thing you need is someone who is hard to reach, vague about costs or leaves a mess behind. We know that, and we take it seriously.
Read what our customers say and you will notice the same things come up: on time, honest, thorough. That is what we aim for every single call.
We are transparent about after-hours call-out rates before we begin any work. You will know what you are up for before we pick up a single tool. No surprises on the invoice.
Call 02 4911 9402 or send us a message and we will get back to you as fast as we can.
Yes, after-hours and weekend callouts carry an additional fee. We are always upfront about this before starting any work so you know exactly what to expect.
Anything that poses immediate risk of water damage, health hazards or loss of a critical service. Burst pipes, sewage backups, complete hot water failure and flooding are the most common. If you are unsure, just call us.
Yes. We respond to emergency callouts across Newcastle, Lake Macquarie, Maitland, Cessnock, Charlestown, Wallsend and surrounding areas.
You will speak with our team directly when you call, and we will dispatch the closest available licensed plumber to your location. Our whole team is trained to handle emergency situations.
If your emergency involves a drain or sewer blockage, our team carries CCTV inspection equipment and high-pressure jetting gear on every job. You can read more about our blocked drain services in Newcastle including how we locate and clear blockages without unnecessary digging.
For pipes that have cracked or collapsed, we can also assess whether pipe relining is a suitable solution, which avoids excavation entirely.
