Drainage System: What You Need To Know

Drainage System What You Need To Know

Understanding your residential drainage system

The drainage system helps minimise the risks of flooding by carrying stormwater safely away from homes to creeks and rivers and discharging your home wastewater into the main sewer line. Properly functioning and well-maintained drainage systems are essential as poor drainage can lead to many problems.

When designing and building your house, it is crucial to consider its drainage system. At the outset, it must be in accordance with the Plumbing Code of Australia (PCA) to ensure its quality and durability.

What makes up a residential drainage system

What makes up a residential drainage system?

A drainage system is a large network of pipes that starts from home gutters, downpipes, and pipelines, which fall under the responsibility of the homeowners. It then connects to the drainage system that spans towns and cities to ensure that neighbourhoods will not be flooded.

Residential drainage systems help in ensuring that stormwater and household water wastes directly go to the sewer. As mentioned, when building your house, it is vital to ensure that the drainage plan is included. A house with a faulty drainage plan can be disastrous, for you and your property as well.

You must ensure that your home’s drainage system is complete and working. Improper and incorrect installation of your home’s drainage can lead to leaks, damaged roof, damaged foundation, growth of moulds and mildew, and even flooding.

Here are the components of a complete and functional residential drainage system:

Stormwater Drainage System

Stormwater Drainage System

Stormwater, if not directed properly to the main drainage system of your neighbourhood, can cause you serious problems. Your house’s drainage system should include provisions for stormwater. Having a rainwater collection system also allows you to use the water for cleaning or watering your lawn and landscape. You may likewise choose to direct all the stormwater to your city’s main lines.

  • Gutter Systems

Your gutter system is not only important for your roof, but it is also essential for your entire house. It is the first line of defence of your home against the onslaught of stormwater, and it plays an important role in your home’s drainage system.

Your gutter system has one function, and that is to divert stormwater away from your home, as well as your surroundings, such as your lawn and your driveway. Stormwater can ruin the things that you have worked hard for. It protects your house’s foundation, protects your lawn and landscaping, prevents soil erosion, protects your concrete paths and driveways, and prevents flooding in your basement. Gutters also protect your home’s paint job and help prevent the growth of mould and mildew.

Without your gutters, stormwater needs to go somewhere. Without any structure to stop it, it can go to any part of your home. It can damage your electrical wirings, your ceiling, and even your walls. Moisture is one of your home’s biggest enemies, which can result in costly and serious damage.

It can also go to your concrete driveway. Moisture can seep in, or worse, the force at which stormwater falls on your concrete can wear it down sooner than expected.

The same way that stormwater rushing down your roof can damage your driveway; it can also damage your manicured lawn and landscape.

  • Downpipes

From the gutters, the downpipes take the stormwater down into someplace in the ground. It can go to your stormwater or rainwater collection system, or it can go directly to your city’s main underground drainage system. Like your gutters, its role is to direct stormwater away from your property and towards the main stormwater system of your municipality.

The amount of rain in your location can affect the specifications of your downpipes. Your downpipes come with accessories such as brackets, joiners, and offsets. They come in different sizes, depending on your needs.

Sewer Drainage System

Sewer Drainage System

Household water wastes should be directed efficiently to the city’s main sewer line. If not properly disposed of, it can cause unspeakable damage to your home, as well as pose serious health risks to you and your family.

Your sewer drainage system is made up of underground pipes that carry water wastes from your laundry, bathroom, kitchen, sinks, and other plumbing fixtures in your home. It carries sewage from your home to the main sewage system. These wastes go to your city’s treatment facility where rubbish and organic matter are removed. The treatment facilities may then use a process to recycle the water or direct the treated water to the nearest creek or river.

Your home’s sewer drainage system must include the following components:

  • P-Traps

P-traps are located beneath your sinks, bathtubs, and other plumbing components. A P-trap is a curved section of your piping that’s shaped like a letter P, hence its name.

It holds standing water, which prevents sewer gases from rising from your sewer system and smelling inside your home.

  • Toilet Traps

The toilet trap serves the same function as a P-trap. It is a curved drain that holds standing water, preventing sewer gases from rising.

  • Clothes Washer Stand Pipe

This pipe is connected to your washing machine. The drain tube of your washing machine empties into an exposed standpipe, leading to a branch drain into your home’s main drain.

  • Branch Drain Lines

These lines connect your home’s plumbing fixtures to the main drain lines. The drain lines are normally out of sight, hidden in your ceiling, walls, and floor.

  • Soil Stack and Soil Stack Vent

Also known as main drain stacks, soil stacks are vertical pipes with a large diameter. The soil stack vent, located at the upper part of the standing soil stack, gives your sewer system venting. The soil stack vent extends upward and exits to your roof into the open air. This gives your sewer drainage system equal air pressure.

The stack vent serves two purposes: it carries toxic fumes away and allows pressure to be released, so that your wastewater can move downward freely.

  • Main Drain Line

This pipe connects your home’s sewer system to your municipal’s main sewer system. This usually runs beneath the foundation slab of your home.

What is the difference between rainwater and stormwater?

You may see the two terms used interchangeably, but it is important to understand the difference between the two. Stormwater comes from rain and may be considered as rainwater. However, when it comes to drainage, the two are different.

Stormwater refers to the water that drains off the land during rainfall. This includes rain that falls on your roof and goes to your gutters, downpipes, and into your drains. It also includes rain that falls on the streets, gardens, driveways, and lawns, among many others.

Rainwater is the rain that only falls on your roof, which you can harvest using a rainwater harvesting system. It is of higher quality than stormwater, which carries with it organic matter, soil, litter, and oil residues.

While some homes invest in rainwater collection systems, there are those who invest in stormwater detention tanks. Unlike a rainwater collection tank, a stormwater tank is fitted with a valve. This is to allow the tank to release water slowly. A stormwater tank is a better alternative for collecting rainwater during heavy downpours.

Why are stormwater and sewer drainage systems separate?

It is necessary to separate the stormwater system from the sewer system.

For one, it helps prevent wastewater treatment systems from being overwhelmed during heavy rainfall. This could lead to the treatment system having to discharge untreated sewage water back into the environment.

When designing the stormwater and sewer systems for your home, make sure that there are no illegal cross-connects between them.

What are septic tanks

What are septic tanks?

Believe it or not, some houses are not connected to the main sewer lines of the municipality where they live. These residents rely on septic tanks for the treatment and disposal of their home sewage wastes.

Before everyone was connected to the main sewer lines, homeowners had a domestic wastewater treatment system with septic tanks.

Septic tanks are wastewater treatment structures buried underground. They are commonly used in places that do not have centralised sewer systems. A septic system consists of a septic tank and a drain field.

So how does it work?

  • Wastewater runs out of your house through the main drainage pipe into a septic tank.
  • The septic tank is a water-tight container usually made of concrete or polyethylene that is buried underground. It holds the wastewater for some time. During this period,  solids settle down to the bottom of the tank, forming sludge, while the oil and grease float collectively at the top as scum.
  • Scum is prevented by a T-shaped outlet from travelling into the drain field.
  • The liquid wastewater, known as effluent, then flows out of the tank into the drain field.
  • The drain field is a shallow excavation made in unsaturated soil. Pre-treated wastewater from the septic tank is discharged to the porous surfaces, allowing wastewater to filter through the soil. The soil then treats and disperses wastewater as it drains. 
  • The filtered wastewater is then discharged into the groundwater.

How to properly maintain your stormwater drainage system?

If you want to avoid mishaps and serious problems with your house’s stormwater drainage system, it is fundamental to do your own share of maintaining it. You can do the following:

  • Keep your gutters free of dried leaves and debris.
  • When your gutters are filled with foreign objects, water has nowhere to go and will spill over your roof into the ground.
  • If you have trees in your yard, gutter guards can help keep your gutters free of blockages.
  • Regularly check your gutters for leaks or damages. You would not want to wait until your gutters collapse on you in the middle of heavy rain.
  • Cutting overhanging branches can also help clear your roof’s gutters.
  • Your downpipes also need your attention. Make sure that your downpipes are connected properly.
  • Watch out for cracks, rusts, and accumulation of soil in the gutters, among others.

How to properly maintain your sewer drainage system?

No one likes a clogged sink or toilet. However, how do you ensure that your sewer drainage system is working properly? A blockage in one of your lines can spell trouble for your household.

A blocked main drain can cause extreme convenience, discomfort, and even pose health risks. Clogged sinks and toilets can cause a huge inconvenience when they happen.

The best and most effective way to take care of your sewer drainage system is by taking preventive actions. Be mindful of what you throw down into your drain. Do not flush solid wastes, such as used napkins or tampons, in your toilet. Do not drain food scraps down your kitchen drainage.

You can use a drain guard in your sinks to limit the number of solids that will go down your sewer system. You can also use boiling water to wash out non-soluble products such as cooking oil and coffee grounds.

Remember not to pour any chemicals down your drain. It can lead to more trouble should the chemical be highly reactive or does not dissolve in water. Call a licensed residential plumber if you want someone to do a comprehensive check-up of your home’s sewer system. Plumbing experts can clean your main drain line to reduce the risks of main drain blockage.

Call Green Planet Plumbing for your plumbing needs.

Call Green Planet Plumbing for your plumbing needs.

Green Planet Plumbing offers unparalleled 24/7 plumbing services in Newcastle, Lake Macquarie, Central Coast, and Hunter Valley regions. We serve both residential and commercial structures, offering excellent installation, repair, and maintenance services.

Need to call us in the middle of the night for a plumbing emergency? Our plumbers will be happy to help you out. Call Green Planet Plumbing today at 02-4911-9402. Our team will be glad to assist you with your concerns.

4.8 126 reviews

  • Avatar Mark Davison ★★★★★ 2 months ago
    Once again Green Planet Plumbing came to the rescue. Dan was very prompt, highly skilled, had great communication skills and had installed the new water heater by the end of the day. Brilliant just brilliant. They are definitely my plumbers of choice!
  • Avatar Abbie Carragher ★★★★★ 5 months ago
    Had Matt out to our property to investigate and quote a new stormwater drain. Our property has suffered damage due to high volume of rain this year and we didn't know where to begin. He talked us through the whole process from start to finish and what we could do for temporary and permanent solutions. Very impressed with the company as a whole as it was easy to book, super friendly staff and reasonable pricing! We highly recommend them to all our friends and family!
  • Avatar Rob Gee ★★★★★ a month ago
    We would recommend Green Planet Plumbing ,they are simply the best.The two young men Ricky & Darrell who attended to our bathroom vanity installation were amazing. Nothing was a trouble to them and their work was of the highest standard. We will now always choose Green Planet Plumbing.
    R & J Gale.
  • Avatar Karen Monteath ★★★★★ 4 months ago
    Matt was extremely pleasant and helpful. He explained our outdoor underground plumbing problems clearly and offered a good solution which was completed when promised. I would highly recommend the services of Green Planet plumbing.
  • Avatar Sarah Gebron ★★★★★ 5 months ago
    Fast, Honest and reliable! From the moment I called in a panic I was assured it was going to be ok and rectified in no time. The team at Green Planet Plumbing are awesome and friendly. Highly Recommend.
  • Avatar Lauren Mason ★★★★★ a year ago
    Green Planet Plumbing is my go to plumber. Great people to deal with from first contact until the job is done. Great work and good value. Thank-you Green Planet.Services: Plumbing leak repair, Sewer repair, Plumbing leak detection, Toilet repair, Sewer cleaning, Drain cleaning
  • Avatar vaughan marten ★★★★★ 3 years ago
    Very pleased with the prompt and efficient service just completed by plumber Damon and apprentice Zane.Had a problem yesterday, called Green Planet and was all fixed today.Total cost was well under the quote I received from a competitor yesterday.Excellent service, very cost effective and I thoroughly recommend this excellent local firm.This is the second occasion I have used Green Planet, and fully intend to use them again when necessary.VM Cardiff South
  • Avatar Paul McEwan ★★★★★ a year ago
    Came out on saturday, fixed blockage. Explaned fully what they did. Given several options to permanently solve the issue. Completed all work on the following monday. Very satisfied.Service: Sewer repair
  • Avatar Andrew R ★★★★★ 3 years ago
    I wouldn’t choose any other plumber. We’ve had the guys do various jobs around our house, and thoroughly recommend them. Especially Zach who did a great job in making our daggy spare shower into something spectacular! Very clean, quiet and thorough workmanship always. And to Geoff, an extra thank you for recommending Zach!
  • Avatar shannon kearns ★★★★★ a year ago
    The team at Green Plant Plumbing are great to work with. We Jeff come to replace some leaking taps, he took the time to explain the source of the leak and the best course of action. No hard sell, just good information and a high quality of work. Highly recommend.Services: Faucet repair, Plumbing pipe repair, Faucet installation, Plumbing leak detection
  • Avatar Rick Murray ★★★★★ a year ago
    Dan and his team are always a pleasure to work with on drainage projects. Good communication and punctual. Love working alongside the Green Planet Plumbing team.Rick - Newcastle Waterproofing Professionals
  • Avatar Nikita Nash ★★★★★ a year ago
    Called a few places and they were only ones to answer and had someone out to quote the job quickly! They showed up when they said they would, gave me options and were professional and honest through the whole process! It's work we've been putting off forever and now it's booked in and the whole process has been stress-free thanks to green planet plumbing!
  • Avatar Ross Gilmour ★★★★★ 3 years ago
    Green Planet plumbers were prompt & efficient, explaining the sewer problem & showing me the visuals from their camera equipment. They kept me informed & were most helpful, going to extra effort to ensure the sewer inspection top fitted with the surrounding paving bricks. Jodie in the office was, as always, efficient & helpful.Service: Sewer repair
  • Avatar Frederick ☆☆☆☆ a year ago
    Edit after response:Denial is always a choice! Or cast doubt on the reviewer, question their motives and then wish them a great weekend! Interesting tactics. Good luck.Extremely poor response when I called so you lost my business as I had no confidence to go ahead with you! Was recommended by a friend and I was really impressed with your reviews and called to discuss your terms and conditions and also to book a job at a rental property in Bonnells Bay. However the flat, totally unenthusiastic and … More tired or disinterested receptionist lost me. Instead I called Fluid Plumbing (note this is not a recommendation just a comparison!) where the response was the total opposite and what you would expect as a potential customer - forthcoming, enthusiastic, efficient and cheerful. None of these qualities were evident when I spoke with Emily at your office which was a shame given this is your first point of call for your business.
  • Avatar Val Guillemin ★★★★★ a year ago
    Great service from the green planet plumbing team from their office staff to their plumbers we have not had any issues with them whatsoever. They have been very helpful with multiple issues we’ve had previously and we will continue to use them for any future plumbing jobs.
  • Avatar Derek Bailey ★★★★★ a year ago
    Unblocking Ensuite hand basin PLUS annual water gas heater maintenance check.Dan and his crew have done several jobs for me over the years.Great to see apprentices now tradesmen working for him.Dan is hands on so it was a pleasant surprise to see him on the front door and at the time specified.First thing was to put on overshoe protectors before entering.A definitive indicator of good customer service and workplace safety and health.Further more was use of eye and hand protection when using a concentrated … More acid solution to break down the blockage.Took several applications, flushing and a pliable concertina style plunger to clear the build up.As the gas hot water service has been regularly serviced by GPP then there was minimal disruption to hot water whilst critical maintenance, pressure and flow checks were done.Dan epitomises integrity, professionalism and customer service, traits which are evident in his employers from receptionist to newbie apprentice.UPDATE November 2022GP responsible for additional sewer line, renew old line to original house and rough in plumbing for rebuilt addition to the original house, storm water retention, eco water tank, grey plumbing, bathroom, kitchen and hot water service pus additional garden line from water tank.Majority of external work undertaking in bad weather with out complain.The professionalism, craftmanship and customer service centric approach simply exemplary.UPDATE December 2022In weather conditions completely opposite to their last visit Zak and his crew completed all outstanding tasks to the plumbing installation of the new addition as all cabinetry finished et al.They were on time, undertook Tool Box Talks used appropriate Safety PE (copious sun cream lotion) and did a a very good clean up job internally and externally prior to handing over and leaving.The professionalism, craftmanship and customer service centric approach displayed simply exemplary a credit to their training and trade.
  • Avatar Bronwyn Collier ★★★★★ a year ago
    Today my neighbour used Green Planet Plumbing recommended by me.Geoff came and repaired and replaced the tap over her kitchen sink. Geoff was on time and professional. Will use them again if needed and will recommend them
  • Avatar Cloyda Hudson ★★★★★ a year ago
    Very happy with service provided, courteous young plumber, worked hard and problem solved. Quite reasonable price.Services: Plumbing leak detection, Drain cleaning, Plumbing pipe repair
  • Avatar maree sulter ★★★★★ 3 years ago
    Dan worked to fix this root problem, all day long! Works fine now! It required excavation, mending etc. Dan did not leave, until he was totally happy, with it all fixed and in working order! Very happy with the work done! A very professional job! Thanks green planet! I would be happy to recommend them to anyone! Very prompt service!Services: Sewer repair, Drain cleaning, Plumbing pipe repair
  • Avatar Terry Joyce ★★★★ 3 years ago
    Well, what more can I add to the previous Reviews? Our experience with Geoff (a Scotsman with a broad Dundee accent) was all positive. Communication- discussed the 'whys and wherefores' of the problem and solutions' ; Actions - he did what he said he would do. Geoff was a very personable, polite and respectful man who didn't appear to be dragging the chain for Green Planet's monetary gain. We would recommend this plumbing service and if needed, we'd use Green Planet … More Plumbing again.Services: Faucet installation, Faucet repair
  • Avatar wayne randolph ★★★★★ a year ago
    Geoff. The plumber was quick to get here.he fixed the problem. i recommend them.great job.thanks for getting our problem sorted so quicklyServices: Faucet repair, Faucet installation
  • Avatar Robyn Turner ★★★★★ 3 years ago
    We were very pleased with the work completed at our home. We have been dealing with blocked sewerage pipes at least once a year. Geoff from Green Planet was the first plumber to completely inspect the whole system with a camera and identify where the problems were. Zac and team were able to start the work within a few days and they were efficient, prompt and friendly. Highly recommended.Service: Sewer repair
  • Avatar Jan Trevillian ★★★★★ 3 years ago
    Couldn't speak highly enough of them. Contacted Geoff and they were there on the day and time we arranged to install the new hot water service, and , later, new taps. The work was quick , and Thorough. The next day I reported a slight problem to them and Geoff was on scene within an hour to fix the problem and install some extra taps I requested. Geoff is an outstanding employee. whose knowledge, attention too detail and explaining of what needs to be done and carrying out the task is second … More to none, coupled with the fact that he is an absolute gentleman.They will be the ones I will call for any other plumbing workJon TrevillianService: Faucet installation
  • Avatar Leanne Morris ★★★★★ 3 years ago
    Matt attended my home today to repair/service an urgent problem I had with leaking shower taps.Matt tended to the problem promptly and professionally in a most friendly and courteous manner.I would highly recommend Matt and green planet plumbing with no hesitation.Thanks MattService: Faucet repair
  • Avatar Renee Cashmore ★★★★★ 3 years ago
    All Green Plant staff were friendly, helpful and prompt, from initial call to end of job. Great communication throughout. Always turned up when they said they would. On-site staff were respectful of my property and left it in as good as condition as humanly possible.I can’t comment price because this is not something I’ve ever paid for before.No complaints from me at all.Services: Plumbing pipe repair, Drain cleaning, Sewer repair
  • Avatar Lance baker ★★★★★ 3 years ago
    I have used Green Planet Plumbing twice now, and their service is fantastic! The guys who did the work were polite and efficient. Everyone I interacted with along the way seemed to go out of the way with communication to make sure I was in the loop of everything that was going on. And most importantly at the end of the day I didn't have water flooding out of my house or a gigantic bill unsuspectingly thrown on me.Give them a try next time something in your house is wetter than it suppose to … More be.Services: Faucet repair, Plumbing pipe repair, Plumbing leak detection
  • Avatar James Moffitt ★★★★★ 3 years ago
    Very professional plumber. I called once, was immediately answered, booked a day and time for repairs to be made. Turned up exactly when they said they would, fixed everything and got me a tax invoice the same morning. What more could you ask for? Everything was spot on! Would definately recommend.Services: Faucet repair, Toilet repair
  • Avatar Anthony Critchley ★★★★★ 3 years ago
    Geoff and his team were great. Fast response, professional service and great price. The team provided information and updates throughout the day, were very courteous and tidied up after themselves. The job was completed when they said it would be and there were no surprise costs. I highly recommend Geoff and his team.Services: Outdoor plumbing system repair, Drain cleaning, Sewer repair
  • Avatar CASTLE TRAINING ★★★★★ 3 years ago
    This is the second time I have used this company and on this occasion as before they attended at my home quickly, communication was good and their service was provided in a professional and timely manner.I was unable to be home on the first occasion however their tradesman completed the outside work well. On this occasion I was home and the tradesman, was extremely helpful and knowledgeable providing me with excellent advice and workmanship.I would highly recommend Green Planet.Services: Faucet … More installation, Toilet installation, Toilet repair
  • Avatar Nick Chant ★★★★★ a year ago
    Great plumbers, easy to deal with and give value for money and never disappoint! Keep up with work guys
  • Avatar Liz Banney ★★★★★ a year ago
    Lovely team, easy to plan a time to come and fixed the problem straight away.Service: Plumbing leak repair
  • Avatar Dee Goninan ★★★★★ a year ago
    I would definitely do business again with you guys, prompt, clean and professional.Thank youService: Plumbing leak repair
  • Avatar Suzanne Twaddle ★★★★★ 3 years ago
    I called Green Planet Plumbing due to a blockage, and Daimon and Zane attended within 2 hours of the call. Very professional, friendly and helpful men. Excellent service provided. Thank you SueService: Drain cleaning
  • Avatar ian cooper ★★★★★ 3 years ago
    Called at 9am, were at my site by 10.30am to fix our problems.... Jason was incredibly friendly and knowledgable and went above and beyond to ensure the issue was resolved. Very well price for the service! Many thanks to Jason and the team from Green Planet Plumbing! Would recommend to anyone!Services: Faucet repair, Toilet repair, Garbage disposal repair
  • Avatar Djurdja S ★★★★★ 4 years ago
    Very happy with today's service.I had called about 10 places this morning. The lady I spoke to on the phone was the first to not try and upsell me on anything.Simply and very kindly explained everything. Due to this I went with them.She informed me about around what time frame we should expect Matt. Did not have to sit around and wait.Matt was amazing. Fixed up the really bad drain blockage we had.Amazing price point as well. Charged just for the hour even though the job took a little more then … More that.Highly recommend!!!
  • Avatar Kieron Moss ★★★★★ 5 years ago
    We had a blocked sewer line that needed urgent attention! Gave Green Planet Plumbing a call and Matt was at our place within the hour! He did an excellent job. He was fast, efficient, and very polite. Great price too!Highly recommended!
  • Avatar Peter Conley ★★★★★ a year ago
    Easy to deal with, on time, polite, would defiantly recommend.Service: Water tank installation
  • Avatar Nathan Wood ★★★★★ a year ago
    Green Planet plumbing have been a reliable company for my family and our investments for many years. Always punctual and cost effective and doing a great job.I would recommend them to anyone needing plumbing or roofing.Service: Outdoor plumbing system repair
  • Avatar Mark Friend ★★★★★ 3 years ago
    From quotation to execution, the team was very professional. Quality of work was great. Its getting harder to find good, reliable tradies so im glad Istumbled acros GPP. Will definitely be using them again.Services: Faucet repair, Faucet installation, Plumbing pipe repair
  • Avatar Richard Hughes ★★★★★ 3 years ago
    Rang Green Planet late on Monday afternoon as I had a bad water leak coming from under my driveway. They sent a tradesman out first thing Tuesday morning (I was happy to turn my water off Monday night) to assess the problem and advise the exact cost of repair. We were happy with the quote and gave the go ahead. We were lucky enough to have Jeff and his apprentice Zane do the repairs with a minimum of fuss and we were more than happy with the work etic from both these guys. Thank you Green planet. … More We have no hesitation in recommending you to anyone requiring a plumber and we will definately use you for all our future work.Service: Plumbing pipe repair
  • Avatar Pam Greene ★★★★ 3 years ago
    Dan and his boys have just done a great job on replacing and repairing my gutters and downpipes where required. I have found them to be nothing but professional in all areas.highly recommended.
  • Avatar David Foster ★★★★★ 4 years ago
    Green Planet Plumbing have just completed some work for us and I have had my faith restored in trades-people. Kieren arrived on time. He listened to our concerns. He took us through, step by step, what was needed and then provided a written quote. He completed the work in an extraordinarily prompt and efficient manner. He was polite, friendly and genuine. He then showed me the work and it is clear that it was done professionally. We could not recommend this company highly enough.
  • Avatar Kim Edmunds ★★★★★ a year ago
    Always responsive and communicative; prepared to have a discussion and provide that extra service. They are good people.Services: Sewer repair, Drain cleaning
  • Avatar Andrew Whitbread-Brown ★★★★★ 3 years ago
    Thank you Ryan for helping us out with our pool overflow pipe.I rang this morning for a plumber and we got one this afternoon.Reasonably priced and a job well done.Will definitely use Green planet plumbing again next time we need a plumber.
  • Avatar Geoff Turner ★★★★★ 3 years ago
    Dan and the team are great and have the ability to fix a wide range of plumbing issues.The replacement of our guttering and storm water pipes was professionally done as was the replacement of the Hot water system.Minor jobs and major ones are completed promptly and at a reasonable cost. They always turn up at agreed times.Services: Outdoor plumbing system repair, Sewer repair, Water heater installation, Plumbing pipe repair, Faucet repair, Faucet installation, Drain … More cleaning, Plumbing leak detection, Toilet installation, Toilet repair, Water heater repair, Shower repair
  • Avatar Kendall McGill ★★★★★ 4 years ago
    We recently had our third time using Green Planet Plumbing. We had a big job required and Dan and his team were at our place for three days. We mostly dealt with Dan and Patrick, and found them both to be extremely professional, kind and patient with me and my two kids. My young son even got a turn on their little digger. At one point we had six trades men here and found each of them to be both kind and professional, taking time to introduce themselves, and explain what they were doing. We are very … More satisfied with the work they have done and have no problem recommending them for use. We will be using them again for all our plumbing requirements. Thanks again to Dan and his team.
  • Avatar Steve Sullivan ★★★★★ 3 years ago
    It is always good to find tradies who deliver an excellent service with a reasonable price tag. We were very happy with Dan’s diagnosis and subsequent reline of part of our sewer line. Thank you Green Planet Plumbing😀👍
  • Avatar Richard Brobyn ★★★★★ 5 years ago
    We highly recommend Greenplanet. They did an awesome job on some quite extensive and unexpected sewer, storm water, and ground drain repairs we needed done.They are very customer centric, intelligent, skilled, craftsmen. They responded quickly, are very friendly and easy to deal with, and left no mess.If you're looking for a plumber you can trust. These are they guys.
  • Avatar Kirstie ★★★★★ 5 years ago
    Cannot rave about Green Planet Plumbing enough! The young man who came to my house was exceptional. My issue was fixed in under an hour, all details explained and quoted upfront so there were no surprises. I contacted three plumbers and Green Planet were the only ones that got in touch. Highly recommend.
  • Avatar Robert Beer ★★★★★ a year ago
    ticks all the boxes. we definitely would be using them again regards rob and jillService: Water heater installation
  • Avatar Allan Baxter ☆☆☆☆ a year ago
    I'm watching tham and that haven't fix the pipe pooring water for the last 1hour 30min
  • Avatar Theresa Moss ★★★★★ 3 years ago
    We have used Green Planet twice over the last 12 months. They have always been friendly, prompt and efficient at fixing our issues.Services: Faucet repair, Faucet installation
  • Avatar Cass Murray ★★★★★ 5 years ago
    I’ve used Green Planet Plumbing three times now. I highly recommend them. Everything from the office staff to the plumbers are all friendly, helpful and do a great job. Fuss and mess free :)
  • Avatar Jessica Pierson ★★★★★ 6 years ago
    Matt helped us with an issue we were having with our office toilets. He was there within an hour and a half of making the call and was quick in getting the problem fixed. The whole process was fast, from booking with the lovely staff to the issue being fixed.
  • Avatar Dan Green ★★★★★ 5 years ago
    Called GPP today for an urgent issue with a blocked drain. The receptionist Lydia was very helpful and provided good communication about the attendance of the plumber Dan. When Dan turned up the issues was resolved swiftly using some pretty impressive equipment (Drain Cam) to show me where Tree roots where blocking up the old earthen wear pipes at my premise. Dan provided excellent information in regards to how I could repair or what preventive options I could take. He also didn't mind … More me watching over his shoulder and explaining things. their service was great, well priced and responsive. Will be using GPP again when the need arises.
  • Avatar steve Lewis ★★★★★ 5 years ago
    Green Planet Plumbing recently did some work at our place. From the first contact with the girl at the office through to quote and then installation stage. On time, quick and efficient. Highly recommend this company.
  • Avatar Robert West ☆☆☆☆ 5 years ago
    We called them because taps in a new house were leaking and noisy. I got a verbal quote from a tradesman for what I thought was one set of new taps, new washers, and new hoses for the washing machine. But someone else came later to do the work - at the time they said, to be fair - and the new guy (who turned out to be an apprentice) did not replace taps, merely replaced 6 washers and put 2 new hoses on washing machine. For this they took 3 hours and charged the verbally quoted price of $365. When … More I queried it in an email as too high for 6 sets of washers and 2 hoses, the manager called me (at 7:31am next morning, knowing I was a pensioner) to argue the case. In the end she offered to reduce the price by around $60 and I accepted. I then got an email threatening legal action if I did not pay that day. The taps still leaked, and we called them back - after one callback lasting 5 minutes to tighten the screw fitting on the washing machine, the tradie left. After an hour the taps started leaking again. A second call brought the response that he might call in when next in the area, but we should not expect too much as we had had a reduction in the price! A month later we are still waiting. So much for "All work is guaranteed " on their invoice. Taps are still leaking, we will go elsewhere next time. My suggestion to them: put your quotes in writing and spell out what the price covers. And if you send an apprentice don't charge tradesman rates.
  • Avatar Ham Srebre ★★★★★ 5 years ago
    First we called them for a blocked drainage and Matt fixed the issue professionally and very good quality camera (CCTV) they have to look at the sewerage. As I like their job I called to replace the bath vanity and tap etc. It was done perfectly by Kieran. I suggest this company 100%.
  • Avatar Craig Findley ★★★★★ 5 years ago
    Extremely prompt and efficient service. New hot water service was installed within 24 hours with great communication throughout the process. Every staff member I spoke to was friendly, professional and knowledgeable. Would recommend their services to anyone considering a new hot water system.
  • Avatar 4u Care ★★★★★ 4 years ago
    Amazing! Same day service, upfront quote and very personable! We're a disability support organisation and the lovely people at our Hub were delighted by Pat! Thank you :)
  • Avatar Art Humphreys ★★★★★ 6 years ago
    Had a small emergency with leaking taps, phoned Green Planet and were very surprised by their quick response. Kieran was prompt, curtious and fixed all the problems at a very reasonable price. Would highly recommend Green Planet to anyone else.
  • Avatar david mclean ★★★★★ 5 years ago
    Would definitely recommend GPP...Matt and Dan were Johnny-on-the-spot with tree root blasting followed by internal patching job the next day that has saved us likely ripping up part of our deck, courtyard and probably part of an add-on bathroom. Whew...
  • Avatar Kate Slatter ★★★★★ 3 years ago
    Called up with a blocked drain and had someone come out the same day. Was in time, polite, informative and fixed the issue. Will definitely revisit when needed.Service: Drain cleaning
  • Avatar Kylie Remington ★★★★★ 7 years ago
    Highly recommend Green Planet Plumbing. We had an emergency early in the morning and Dan came out promptly fixing the problem quickly. Very happy with the service. Thanks guys
  • Avatar Wangi Lions Board ★★★★★ 5 years ago
    We have had occasion to use Green Planet Plumbing several times and each time their service has been prompt and reliable, their advice and attention to detail excellent and their staff, pleasant and courteous.Bruce Macfarlane
  • Avatar Chantelle Smith ★★★★★ 3 years ago
    Dan was terrific! Came and did the job and truly has a lovely way of dealing with people. A genuine person for which we are very gratefulService: Plumbing leak detection
  • Avatar Krista Davies ★★★★★ 3 years ago
    Jason & the boys,Ricky & Matt could not of been more professional & efficient..Our main sewer had a problem & once Jason suggested the relining,we went with that & it was done in a timely manner & is so much easier option than digging..Thank you to all & also Emily from the office who keeps you informed 😊Services: Sewer repair, Drain cleaning
  • Avatar Lynette Boyd ★★★★★ 3 years ago
    Installation of gas fitting (bayonet) for gas heater. On time, professional, pleasant and very good value for money. Will use services again.
  • Avatar diversitame ★★★★★ 4 years ago
    I have never had a need for a plumber before and I'm totally relieved I rang these guys. Someone was at my door within the hour and after a quick inspection and quote of my tricky 'hard to get to' problem, he was into it and done before I knew it.
  • Avatar MICHAEL MANOLIS ★★★★★ 3 years ago
    Great service and very professional.The guys were friendly and explained everything and went above and beyond what I expected.Very happy with the quality of the work and the price!Service: Plumbing leak detection
  • Avatar Scott Mahboub ★★★★★ 4 years ago
    Excellent and very professional. Based upon many years of dealing with plumbing problems and plumbers, Dan and the rest of the team are THE BEST! I highly recommend them.
  • Avatar NEIL B ★★★★★ 3 years ago
    Very friendly prompt service. I will certainly call upon them for any future plumbing needs. Highly recommended.Service: Drain cleaning
  • Avatar Derek Bailey ★★★★★ 5 years ago
    Greetings Jodie,"Can you pass on to Zach, Ricky and Patrick our appreciation of their workmanship and customer service orientation, when undertaking the demolition, refurbishment and new installation of the plumbing in the new en-suite area of the house. It was appreciated that they contacted us to inform of their arrival times or revised schedule, owing to circumstances beyond their control. Their appreciation of site cleanliness, workplace health and safety and in assisting in disposal of … More rubble and rubbish at job completion was exemplary. They are a credit to your company."
  • Avatar Simon Cowling ★★★★★ a year ago
    I did some training with these guys, they know there stuff, call them today.
  • Avatar Brendan B ★★★★★ 3 years ago
    Excellent and honest work. Highly recommended. Had Geoff talk me through the problem and solution step by step - very knowledgeable.Services: Drain cleaning, Toilet repair
  • Avatar Junior Osasa ★★★★★ 3 years ago
    Great service and highly recommend! Had Keagan fix a leaking shower tap and he did a great job!
  • Avatar Paul Mewing ★★★★★ 5 years ago
    Great communication, fair price, quick responses and friendly team with a can do attitude sets GPP far ahead of the rest..... If only i could find an electrician with a similar business model.
  • Avatar Dane Beazley ★★★★★ 5 years ago
    Dan was awesome at fixing the plumbing in my home. Nothing was too hard and the price was right. Will definitely use again.
  • Avatar Peter Rose ★★★★★ 3 years ago
    Green Planet Plumbing were prompt, efficient and friendly and I would not hesitate to recommend them for any plumbing workService: Faucet installation
  • Avatar anthea murray ★★★★★ 3 years ago
    Fast friendly and knowledgeable I was so impressed with these guys I’m definitely recommending them to everyone thanks so muchService: Drain cleaning
  • Avatar Zora C ☆☆☆☆ 3 years ago
    Charge $950 forchalf an hour work. Knowing that we had to pay. Emergency plumber from Wallsend.Service: Toilet repair
  • Avatar Rebecca Wood ★★★★★ 3 years ago
    Excellent service with a extrodinary team. Always quick, reliable and going the extra mile with their service every time.Services: Drain cleaning, Plumbing pipe repair
  • Avatar Erin Evans ★★★★★ 3 years ago
    We use this business for our work, they are always quick to respond & attend site. They are also super friendly and professional, couldn't recommend them enough!Services: Drain cleaning, Shower repair, Faucet repair, Toilet repair
  • Avatar Jennifer Lewis ★★★★★ 3 years ago
    Prompt efficient and professional service…great value… very impressed! Would highly recommend… thank you MattServices: Faucet repair, Toilet installation
  • Avatar Barbara Butt ★★★★★ 6 years ago
    Matt helped us with our leaking shower. He provided excellent and speedy service. Thank you Matt
  • Avatar philip evans ★★★★★ 3 years ago
    fantastic work prompt efficient know there stuff there were no hidden surprises everything was shown and explained would recommend and will be using again.Phil Evans Bolton Point NSWService: Faucet repair
  • Avatar Wayne Harrower ★★★★★ 6 years ago
    Efficient, reliable and respectful service, just like the "old days", you don't expect this exists anymore but it does with this business, we are an impressed & happy customer.
  • Avatar Lisa Pickering ★★★★★ 4 years ago
    Friendly service, attention to detail and quality work! Thanks guys - will definitely use Green Planet again!
  • Avatar Ross Fletcher ★★★★★ 5 years ago
    the team are awsome. fast on time good pricing fixed my problem perfect thanks guys. will use everytime
  • Avatar Deborah Martin ★★★★★ 4 years ago
    Matt was very efficient and friendly found problem quickly and resolved straight away, cost effective andwould thouroghly recommend
  • Avatar Chad Uhrig ★★★★★ a year ago
    Prompt and friendly service.Service: Plumbing pipe repair
  • Avatar libby vella ★★★★ 3 years ago
    Great service, arrived on time, fixed and explained the issues. Very friendly.Services: Outdoor plumbing system repair, Drain cleaning
  • Avatar Charlene Nash ★★★★★ 5 years ago
    Fast service, great communication and price. Thanks heaps Fitzy for the quality work! !
  • Avatar Daryl Daniels ★★★★★ 4 years ago
    So refreshing to have a tradesman set a time and actually arrive. Service second to none. Highly recommended.
  • Avatar George Martin ★★★★★ 6 years ago
    Finn was very friendly and helpful on the phone. A pleasure to deal with would recommend
  • Avatar Jane Bottyan ★★★★★ 5 years ago
    Excellent service and price.... What more do you need? Thanks, very happy!!
  • Avatar Walter Karlo ★★★★★ 4 years ago
    Excellent communication. Repair completed successfully as discussed and highly recommend.
  • Avatar Liz Salt ★★★★★ 4 years ago
    Great prompt service, advice and information from Patrick for a few small jobs.
  • Avatar Wayne Herring ★★★★★ 4 years ago
    Very happy. Had my hot water up and running again the same day.
  • Avatar Jeremy Dawes ★★★★★ 7 years ago
    Very helpful and willing to take the time and make things clear so that I can understand what is required.
  • Avatar Lorraine Cleary ★★★★★ 4 years ago
    Excellent speedy service, friendly and professional staff. Very impressed.
  • Avatar Leah Wilkins ★★★★★ 5 years ago
    Excellent service, communication and price, very impressed.
  • Avatar Judith Merryweather ★★★★★ 6 years ago
    Prompt and professional service. Would recommend.
  • Avatar Lee Anne Williams ★★★★★ 3 years ago
    Highly recommend green planet plumbingService: Faucet installation
  • Avatar N Chin ★★★★★ 4 years ago
    Super service! Our new plumber of choice
  • Avatar Craig W ★★★★★ 5 years ago
    Great service, professional and friendly
  • Avatar voytek murawski ★★★★★ 5 years ago
    Not easy to find such a good service.
  • Avatar Andrew Piper ★★☆☆☆ 3 years ago
  • Avatar Jacob Hosking ★★★★★ 3 years ago
  • Avatar peter smith ★★★★★ 4 years ago
  • Avatar David Hunter ☆☆☆☆ 3 years ago
  • Avatar Robert Thomas ★★★★★ 5 years ago
  • Avatar Jacek Jackowski ★★★★★ 3 years ago
  • Avatar Janet Parsons ★★★★★ 3 years ago
  • Avatar Saurabh Prabhakar ★★★★★ 4 years ago
  • Avatar Rebecca Stocker ★★★★★ 4 years ago
  • Avatar Heather Moore ★★★★★ 3 years ago
  • Avatar Neil Gardner ★★★★★ 3 years ago
  • Avatar Kevin Silcock ★★☆☆☆ 3 years ago
  • Avatar Michele Taylor ★★★★★ 3 years ago
  • Avatar Leigh ★★★★★ 6 years ago
  • Avatar Madeline Langereis ★★★★★ a year ago
  • Avatar Mark Pearson ★★★★★ 4 years ago
  • Avatar Dan Murray ★★★★★ 6 years ago
  • Avatar John Skilton ★★★★★ 3 years ago
  • Avatar Gavin Smith ★★★★★ a year ago